Shipping policy

1. Order Processing

All orders are processed within 1–3 business days after payment is confirmed.

Custom wigs or special orders may require additional processing time, typically 5–10 business days, depending on complexity.

You will receive an email or SMS notification once your order has been shipped, along with tracking information.

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2. Shipping Methods & Delivery Time

We offer local and international shipping through trusted courier partners.

Estimated delivery times:

• Local (within South Africa): 2–5 business days

Please note: delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.

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3. Shipping Confirmation & Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

You can track your package directly on the courier’s website using the tracking number provided.

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4. Transfer of Risk

Once your order has been shipped and tracking details have been issued, the risk of loss, damage, or theft transfers to the customer.

We are not responsible for:

• Lost or stolen packages after dispatch

• Delays caused by the courier service

• Incorrect shipping details provided by the customer

We recommend ensuring someone is available to receive your order at the delivery address provided.

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5. Incorrect Address or Failed Delivery

If an incorrect address is provided, or if a delivery attempt fails due to customer unavailability, additional shipping fees may apply for reshipment.

Please double-check your address before confirming your order.

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6. Shipping Fees

Shipping fees are calculated at checkout and are non-refundable.

Free shipping promotions (if applicable) will be clearly stated on our website or social media pages.

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7. Pre-Orders & Backorders

If an item is marked as pre-order or backorder, it will ship as soon as it becomes available. You will be notified of any significant delays.

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8. Contact Information

For questions or concerns regarding your shipment, please contact us at:

📧 Blendedbybhanti@gmail.com

📱 0656123094